JOB PURPOSE:
• Under the supervision of designated Officer, the secretary is responsible for providing secretarial and stenographic services in accordance with standardized procedures.
KEY OUTPUTS:
• Letters, memoranda, reports produced
• Appointments/meetings scheduled and diary maintained
• Incoming mails recorded and distributed
• Records maintained
• Documents faxed/photocopied
• Telephone calls answered and messages recorded
• Visitors received and directed
• Stationery supplies maintained
KEY RESPONSIBILITY AREAS:
• Records letters, memoranda, and reports in shorthand; uses a personal computer to reproduce same in a suitable typewritten form.
• Types reports, forms, letters and memoranda from written drafts; proof reads typed material before submission to supervisor for review.
• Keeps appointment diary for the supervisor and schedules appointments and meetings subject to confirmation.
• Receives, opens, records and distributes incoming mail.
• Keeps simple records; Files correspondence and other material.
• Faxes/photocopies documents as is required.
• Answers the telephone and transfers calls to supervisor or redirect callers to appropriate officer/office; records and delivers messages as is necessary.
• Greets and screens visitors; provides them with routine information about the Authority or direct them to the relevant officers or office.
• Maintains stationery supplies.
AUTHORITY
• Determines which callers/visitors to transfer to supervisor or to other officers
PERFORMANCE STANDARDS
• Letters, memoranda, and reports produced accurately and within agreed time frame
• Appointments scheduled and diary maintained in consultation with Supervisor
• Incoming mails recorded accurately and distributed promptly
• Records maintained in accordance with established guidelines
• Confidentiality and integrity exercised at all times
• Documents photocopied and faxed within agreed time frame
• Telephone answered promptly and politely
• Visitors received courteously
• Adequate supply of stationery at all times