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Submitted by RADAAdmin on

JOB PURPOSE: 

 

  • Under the supervision of the Parish Agricultural Manager, the secretary is responsible for providing secretarial and stenographic services in accordance with standardized procedures. 

 

 

KEY OUTPUTS:

 

  • Letters, memoranda,  reports produced

  • Appointments/meetings scheduled and diary maintained

  • Incoming mails recorded and distributed

  • Records maintained

  • Documents faxed/photocopied

  • Telephone calls answered and messages recorded

  • Visitors received and directed

  • Stationery supplies maintained

 

KEY RESPONSIBILITY AREAS

 

  • Records letters, memoranda, and reports in shorthand; uses a personal computer to reproduce same in a suitable typewritten form.

  • Type reports, forms, letters and memoranda from written drafts; proof reads typed material before submission to supervisor for review.

  • Keeps appointment diary for the supervisor and schedules appointments and meetings subject to confirmation.

  • Receives, opens, records and distributes incoming mail.

  • Keeps simple records; Files correspondence and other material.

  • Faxes/photocopies documents as is required.

  • Answers the telephone and transfers calls to supervisor or redirect callers to appropriate officer/office; records and delivers messages as is necessary.

  • Greets and screens visitors; provides them with routine information about the Authority or direct them to the relevant officers or office.

  • Maintains stationery supplies.

 

AUTHORITY

 

Determines which callers/visitors to transfer to supervisor or to other officers

 

PERFORMANCE STANDARDS

  • Letters, memoranda, and reports produced accurately and within agreed time frame

  • Appointments scheduled and diary maintained in consultation with Supervisor

  • Incoming mails recorded accurately and distributed promptly

  • Records maintained in accordance with established guidelines

  • Confidentiality and integrity exercised at all times

  • Documents photocopied and faxed within agreed time frame

  • Telephone answered promptly and politely

  • Visitors received courteously

  • Adequate supply of stationery at all times

 

INTERNAL AND EXTERNAL CONTACTS

Internal

ContactPurpose

 

All Divisions

Provide seek information

Follow-up on requests from supervisor

Collaboration in carrying out responsibilities

 

External

ContactPurpose
Members of the public who call or visit the office

Answer queries or provide information

Schedules appointments for supervisor

Government Departments

 

Provide/seek information

 

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

 

Typical office environment

 

REQUIRED COMPETENCIES

 

Technical/Functional Competencies

  • Good secretarial skills

  • Proficiency in shorthand at a speed of 60-80 w.p.m.

  • Proficiency in typewriting at a speed of 40-45 w.p.m.

  • Proficient in the use of relevant Software Applications

 

Core Competencies

  • Knowledge of RADA’s  policies and procedures

  • Good interpersonal skills and customer relations

  • Good communication skills

  • Good time management skills

 

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

  • CXC or GCE O’ Level English Language 

  • Proficiency in type writing at a speed of 40-45 words per minute and shorthand at a speed of 60-80 words per minute;

  • Successful completion of the prescribed  secretarial course  at the Management Institute for National Development (MIND)

 

OR

 

  • Graduation from an accredited Secretarial School 

  • Proficiency in typewriting at a speed of 40-45 words per minute and shorthand at a speed of 60-80 words per minute, training in word processing applications and English Language at CXC or GCE O’ Level. 

 

Expiry Date
Job Description

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The Rural Agricultural Development Authority (RADA) is a statutory body under the Ministry of Industry Commerce, Agriculture and Fisheries.