JOB PURPOSE:
Under the supervision of the Parish Agricultural Manager, the secretary is responsible for providing secretarial and stenographic services in accordance with standardized procedures.
KEY OUTPUTS:
Letters, memoranda, reports produced
Appointments/meetings scheduled and diary maintained
Incoming mails recorded and distributed
Records maintained
Documents faxed/photocopied
Telephone calls answered and messages recorded
Visitors received and directed
Stationery supplies maintained
KEY RESPONSIBILITY AREAS
Records letters, memoranda, and reports in shorthand; uses a personal computer to reproduce same in a suitable typewritten form.
Type reports, forms, letters and memoranda from written drafts; proof reads typed material before submission to supervisor for review.
Keeps appointment diary for the supervisor and schedules appointments and meetings subject to confirmation.
Receives, opens, records and distributes incoming mail.
Keeps simple records; Files correspondence and other material.
Faxes/photocopies documents as is required.
Answers the telephone and transfers calls to supervisor or redirect callers to appropriate officer/office; records and delivers messages as is necessary.
Greets and screens visitors; provides them with routine information about the Authority or direct them to the relevant officers or office.
Maintains stationery supplies.
AUTHORITY
Determines which callers/visitors to transfer to supervisor or to other officers
PERFORMANCE STANDARDS
Letters, memoranda, and reports produced accurately and within agreed time frame
Appointments scheduled and diary maintained in consultation with Supervisor
Incoming mails recorded accurately and distributed promptly
Records maintained in accordance with established guidelines
Confidentiality and integrity exercised at all times
Documents photocopied and faxed within agreed time frame
Telephone answered promptly and politely
Visitors received courteously
Adequate supply of stationery at all times
INTERNAL AND EXTERNAL CONTACTS
Internal
| Contact | Purpose |
All Divisions | Provide seek information Follow-up on requests from supervisor Collaboration in carrying out responsibilities |
External
| Contact | Purpose |
| Members of the public who call or visit the office | Answer queries or provide information Schedules appointments for supervisor |
Government Departments
| Provide/seek information |
SPECIAL CONDITIONS ASSOCIATED WITH THE JOB
Typical office environment
REQUIRED COMPETENCIES
Technical/Functional Competencies
Good secretarial skills
Proficiency in shorthand at a speed of 60-80 w.p.m.
Proficiency in typewriting at a speed of 40-45 w.p.m.
Proficient in the use of relevant Software Applications
Core Competencies
Knowledge of RADA’s policies and procedures
Good interpersonal skills and customer relations
Good communication skills
Good time management skills
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
CXC or GCE O’ Level English Language
Proficiency in type writing at a speed of 40-45 words per minute and shorthand at a speed of 60-80 words per minute;
Successful completion of the prescribed secretarial course at the Management Institute for National Development (MIND)
OR
Graduation from an accredited Secretarial School
Proficiency in typewriting at a speed of 40-45 words per minute and shorthand at a speed of 60-80 words per minute, training in word processing applications and English Language at CXC or GCE O’ Level.